Amico Mio Tours · Help

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Ask Ash

The AI assistant. It knows the tours — prices, meeting points, times, cancellation, what is included. It cannot book, change or refund anything; for that, or for anything it does not know, it will point you at a real person on WhatsApp.

Hello. I am Ash, the AI assistant for Amico Mio Tours. Ask me anything about the tours — where we meet, what is included, how cancellation works. If I do not know, I will say so and hand you to a person.

Your question is stored so Ash can read it and answer properly if the assistant could not. Do not put card details here.

The short answers

Where do we meet?

Wine Window Tour: Vivoli, Via Isola delle Stinche 7r, 15:00. Pub crawl: Ponte Vecchio, 22:30.

How much is it?

Wine windows 45 euro, the pub crawl 24, both in one evening 59. That is the guide and the route — drinks you buy as you walk at local prices.

Can I cancel?

More than 48 hours before: full refund, no questions. Inside 48 hours: no refund, because the spot is held and the group is set.

What is included?

The guide, the route, and the affogato at Vivoli on the wine tour. Drinks are yours to buy, at the price a local pays.

I am running late

Message WhatsApp +39 389 499 6953. If nobody can reach you within 15 minutes of the start, the group has to move on.